Office and Operations


Recent Office and Operations Articles

Broken Promises

The bitter truth about partnerships between large automotive corporations and their suppliers.  Read more

Bills To Keep An Eye On

Information about current legislation that affects small business.  Read more

The Price of Quality

An industrial distibutor wins the Malcolm Baldrige National Quality Award.  Read more

Rethinking Recycling

A conservationist CEO argues that recycling paper does more harm to the environment than cutting down trees.  Read more

The calendar method

Keeping employees focused on goals by using a master calendar of work to be done.  Read more

Controlling Legal Costs

Controlling legal fees by requesting detailed bills and other cost-cutting advice.  Read more

People's court

Handling internal disputes through a formal employee council.  Read more

Recruiting Affiliates

Creating a network of affiliates to distribute your products and services globally.  Read more

Sign Of The Times

Businesses move into empty banks, taking advantage of the drive-in windows.  Read more

Sign Of The Times

Survey reveals that most companies are not interested in long-term investment in productivity and quality.  Read more

Network: July 1990

Network reader-to-reader advice.  Read more

Quality Wins

Requiring suppliers to meet quality standards.  Read more

Facelift

Franchisor O! Deli had trouble securing contracts for new locations.  Read more

Back to the Future

A foundry shop uses outmoded technology to create state-of-the-art production and better service.  Read more

Over There

Beverage maker bypassed the problems of U.S. expansion by marketing overseas.  Read more

Life After Death

Company board members sign a buy-sell agreement to protect the company's assets in the event that one of them dies.  Read more

Too Close for Comfort

How to keep your foreign distributor from becoming your competitor.  Read more

When Quality Isn't Free

Woopps Enterprises fixes manufacturers' mistakes for clothing exporters and retailers.  Read more

Growth Strategies: Buy the Buy

A retailer creates discount store where all of the merchandise sells for less than 98 cents.  Read more

Quality Bounce Back

Company holds a two-day extravaganza to reward its suppliers.  Read more

Guerilla Contracts

CEO saves on legal fees by writing his own international contracts.  Read more

Hotline

Hotline information paragraphs  Read more

Mail Order Lobster

Company receives toll-free calls and mails lobsters anywhere in the country.  Read more

Sounding Off

Employees at Winter Gardens Salad Co. sound a matterhorn to alert fellow workers of a production mistake.  Read more

Paying Up Quickly

Construction company president pays suppliers in 30 days as a means of distinguishing his business from the competition.  Read more