Welcome to Channel Intelligence: Tapping the Power of Partnership

At Dell, we've built our business on being a trusted partner. We've worked with millions of consumers, businesses and solutions providers to bring them the technology they need, when they need it.

Among the most valued relationships we have is with our Solution Provider network. Thus far, we've forged lasting, mutually beneficial relationships with more than 40,000 Channel Partners worldwide. Through these partnerships, our goal is to simplify IT by reducing the cost and complexity of IT solutions, speeding up deployment time and helping to manage growth. Our products and services—combined with your knowledge and expertise—make us a formidable team in helping businesses everywhere work faster, better and smarter.

And better and smarter is what this new e-publication, Channel Intelligence, is all about. We want to provide you with as many tools as possible to support and grow your business. The content in Channel Intelligence is designed to help you meet the challenges in expanding both your own business and that of your small business customers, in particular. To that end, we've partnered with Inc. magazine, the nation's premier small business publication, to build content specifically focused on your needs and on the market you serve.

In this premier issue, you'll find information about fostering innovation in your business; upselling to gain more from your customers; understanding the purchasing patterns and technology needs of small business owners; and more.

Going forward, we want to ensure that the content in Channel Intelligence provides the value you need to improve your business. If you have any suggestions, questions or comments, please contact us at channel_intelligence@dell.com. Like all of our products and services, we want this newsletter to work hard for you: At the end of the day, if you succeed, we succeed.

Thanks for reading,

Greg Davis
Vice President and General Manager
Global Commercial Channels
Dell

John M. Tebeau
Publisher
Inc. Magazine