How to Create a High-Energy Workforce
As an entrepreneur, you work hard. Very hard. But make no mistake about it--you can't be the only one. To succeed in the long run, you need the active and engaged participation of your employees. This means unleashing the energy that is within each one of them. Here's how.
Catch Them Doing Something Right
Outstanding organizations share success with their employees. Management highlights constructive processes, strategies and employee ideas, then publicizes how they benefit the organization. When your employees are doing something right, let people know about it. Encourage outstanding, sustained performance by showing them how much their efforts are appreciated.
Set the Bar High
Set high standards for communication, productivity and professionalism throughout your organization. If at times these standards are not met, work closely with your employees to find ways to get back on track. Don't lower your standards. Instead, partner with your employees and take on challenges as a team. Enlist your their input to identify blocking issues, focus attention on possible solutions and strive to meet and exceed expectations.
Communicate, Communicate, Communicate
Communicate professionally, clearly and often. Employees expect management's honest assessment of their performance. When things are running smoothly, highlight what is working and communicate success throughout the organization. When problems challenge progress, consider the potential impact you can have by constructively discussing your concerns. Use communication as a tool to inspire and motivate, as well as to direct and resolve problems.
Trust Your Employees
The best managers understand that organizational success is directly tied to the success of their employees, and they work to build bridges of trust. Establish trust by creating a safe, positive working environment with open and honest two-way communication. Give your people the benefit of the doubt, then help them up if they sometimes stumble.
Help Employees Grow
Set your employees up for success, not failure. Provide them with the tools and training to meet and exceed high standards. Encourage them to identify their strengths and motivations. Show them how your organization has benefitted from their efforts, and how this in turn benefits them. Determine what drives your people, then incorporate that into their daily tasks.
Create and Maintain a Productive Environment
Create and maintain a positive, industrious and pleasant working environment. Productive, motivated people drive outstanding organizations. Ensure employees feel challenged with their jobs, but not overwhelmed. Delegate tasks and encourage people into positions of greater complexity and responsibility whenever possible so employees are always in motion and have a stake in the organization's success.
Build a Community
Make sure your employees feel like they are a part of something special and that their efforts are truly appreciated. Partner with them by involving them directly in the success of the organization. Create and cultivate a sense of camaraderie, where people look forward to coming to work because they want to be a part of your company's success story.
By unleashing the energy of your employees and getting out of the way, you can create a high-energy workforce. Once this energy is fully unleashed, your business will grow by leaps and bounds.
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While Peter Economy has spent the better part of two decades of his life slugging it out mano a mano in the management trenches, he is also the best-selling author of Managing for Dummies, The Management Bible, Leading Through Uncertainty, and more than 75 other books, with total sales in excess of two million copies. He has also served as associate editor for Leader to Leader for more than 10 years, where he has worked on projects with the likes of Jim Collins, Frances Hesselbein, Marshall Goldsmith, and many other top management and leadership thinkers. Sign up here to always stay up to date with Peter's latest Inc.com columns, and visit him anytime at petereconomy.com.