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The Customer Service Governor
The state of Michigan gets a lesson in building a customer service culture. Read more
Politics, Economics, and Current Events
A Different Take on Taxes
We venture to the very heart of the hell that is Scandinavian socialism—and find out that it’s not so bad. Pricey, yes, but a good place to start and run a company. Read more
Family Pledges to Go Local for a Year
Goodbye Starbucks and Wal-Mart. Here's what happens when one family gives up its big business ways. Read more
Would You Break the Rules for a Celebrity?
A McDonald's worker let a famous running back in to use the restroom at 3 a.m.—and risked her job by doing so. Read more
Retailers See Gains
Two industries battered during the recent recession are showing signs of renewed vitality—and fueling an economic recovery, the Fed reports. Read more
Recent Politics, Economics, and Current Events Articles
Why Now is the Time to Source From Overseas
Heard of free shipping? Prices are so low that some freight companies have paid to haul clients' cargo across the ocean. Read more
How to Lead Through Uncertainty
In a tough economy, the worst thing to lose isn't money. It's credibility as a leader. Here are three key things great leaders do in scary economic times.. Read more
What Entrepreneurs Are So Happy About
A new survey shows that business owners, as usual, are more optimistic than everyone else. Here's why that's no longer a sign that they're crazy. Read more
Why Big Banks Keep Stiffing Small Companies
Despite denials, U.S. banks are deeply exposed to euro debt. No wonder they're turning down 90% of small business loans. Read more
Can Smaller Companies Score With Super Bowl Ads?
Is $3.5 million for 30 seconds of fame worth it? These businesses are putting it all on the line during Super Bowl XLVI. Read more
Hack Days: Not Just for Facebookers
As part of Facebook's IPO filing, founder Mark Zuckerberg praised the concept of the "hackathon." Could something similar benefit your company, even if you'r... Read more
Groundhog Day: This Warm Winter is Killing Businesses
So Punxsutawney Phil says there will be six more weeks of winter. Who cares? This weather has really messed up businesses all around the country. Read more
The Lowdown on Obama's Small Business Plan
The president is right that current rules make it very hard for growing businesses to raise money. Will Congress really cooperate to change them? Read more
Inside Facebook's S-1: What Investors Are Saying
We dug into the IPO filing. Is Facebook really worth $100 billion? What does it mean for capital markets? Is the social network just managing expectations? Read more
Why TARP Failed Small Business (And How to Fix It)
There are other options for reviving the economy, including asking Americans to invest in something similar to war bonds. Read more
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