Zoho Writer
This free word processing program offers an excellent alternative to Microsoft Word or Google Docs. Zoho Writer lets users collaborate on a document online, in real time. It also has an offline mode, so you can work on documents even without Internet access. Zoho Writer can also be used to post directly to a blog. Zoho’s 18 other free apps include a customer relationship management tool, database software, and an applicant tracking program.
Dimdim
If you are looking to use web conferencing as a sales tool, check out Lowell, Massachusetts-based Dimdim. The company's application allows you to host an unlimited number of Web conferences with up to 20 guests for free. Meeting hosts can show PowerPoint presentations or share documents. Plus, you can allow attendees to view your desktop, which is great for software demos. The whiteboard feature allows hosts and attendees to brainstorm together. Step up to the paid version for larger conferences.
Google Calendar Sync
Many businesses are switching to Google Apps because it’s cheaper than Microsoft Exchange. But not everyone wants to abandon the familiar look and feel of Outlook. Use this tool to sync from Google Calendar to Outlook or vice versa. Or perform a two-way sync based on a schedule you set. Unfortunately, some of Google’s features—like e-mail reminders—won’t work in Outlook.
Skype
The latest version of this free phone service offers much better audio quality while using 50 percent less bandwidth. The improved video calls are now easier to start and can fill up your whole screen at a smooth 30 frames per second. A new screen- sharing feature allows you to share a document, presentation, or website with another Skype user. Skype charges for some features, but calls to other Skype users are always free.
Mozy
The data-storage application Mozy will store 2GB of data online for free; just choose what you want to save, and Mozy automatically backs up the files whenever changes are made. It’s a great way to protect your most sensitive information in case of an emergency. Plus, you can access your documents from anywhere. If you want to store more, upgrading to an unlimited account costs $4.95 per month. Seattle-based Decho, which is owned by data-storage giant EMC, developed the application.