Provides complete, cloud-based direct engagement customer support options across all traditional and social communication channels to organizations involved in a wide variety of industries worldwide. The company focuses on enabling organizations to serve, support, engage and retain their customers using social media communication channels such as Facebook, Twitter, and Lithium communities, as well as traditional modes of communication, such as the Web, email, chat and more.
2011 Revenue:$14.3 million
2008 Revenue:$9.1 million
Industry:Business Products & Services
Five-Time Inc. 5000 Honoree
PREVIOUS INC. 5000 RANKINGS
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