Issuing a Great Apology
So you messed up. Big. How do you explain your company's misstep to the public? Just say it: "I'm sorry." Read more
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So you messed up. Big. How do you explain your company's misstep to the public? Just say it: "I'm sorry." Read more
The original Top Chef, Harold Dieterle, gives advice on turning a reality show appearance into an entrepreneurial reality. Read more
Think Facebook and Twitter are all you need to get the word out about your new business? Here are eight more ways to get some media attention. Read more
These 10 brands attempted, some more successfully than others, to bounce back from potentially game-ending disasters. Here's what you can learn from them. View slideshow
You've created a company Facebook page. Now what? Here are four tips, from the experts, about how to build a great fan page. Read more
Forget the long-stemmed roses and tickets to Broadway plays. I've found smarter ways to woo my company's best clients. Read more
It's not unlike developing a romantic relationship: You'll need wit, persistence, and a good deal of charm to be successful. Read more
These 6 simple rules virtually guarantee that the people you work with will want you around. Read more
If you think that PR is just about the press mention, think again. A great media campaign can actually make you money. Here's how. Read more
Women are told that it’s not ladylike to brag. But done right, it can be one of the most effective ways to grow your business and your influence. Read more
Follow these five tips to deliver persuasive presentations. Plus, one trick from Naveen Jain, co-founder of Intelius, a data company. Watch video
The foundation's recent public relations mess offers valuable takeaways for small businesses. Read more
Does the press love your business as much as you do? Here are five ways to grab the media's attention--no PR expertise required. Read more
Don't be too focused on your product--because if you're not building a community for it, it may never get off the ground. Read more
The best business story might not get noticed by the top publications, but there are plenty of other ways to get it published. Read more
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