Guy Kawasaki: Enchant Customers Like Apple, Zappos & Virgin
Investor and author Guy Kawasaki says the business world needs more charm. Here's his 10-step formula to enchant customers--and build a great big company. Read more
Investor and author Guy Kawasaki says the business world needs more charm. Here's his 10-step formula to enchant customers--and build a great big company. Read more
Chances are, it's one of the most-visited pages on your site. It's probably also the weakest. Here's how to fix it. Read more
You never know when you might make a huge difference in another person's life--so always assume you can. Read more
A well-designed product used to be all you needed to get noticed. But good design has gone mainstream, so it's time to up the ante. Read more
Is it really that big a gamble to start your own business? Compared with other options, maybe not. Read more
Vision, goals, and guidelines all are important. But not as important as this. Read more
The much-hyped start-up competition is supposed to feature dangerously innovative companies. So why does the winner look like a me-too entry? Read more
You may not think twice about your ride, but customers, investors, and employees are most certainly looking--and judging. Read more
A new analysis by a Silicon Valley venture capital firm identifies two tech business models that tend to stay strong. Read more
Is it crazy or brilliant? An ex-Googler aims to help graduates follow their entrepreneurial dreams--in exchange for some of their future income. Read more
Your balance sheet alone won't tell you if your company is thriving or on the verge of failure. Here's what you really need to look out for. Read more
When you do something altruistic, your brain releases a squirt of the neurotransmitter Dopamine, and you feel good. Read more
If you can't take home a proper salary, it's time to take a long, hard look at your business. Read more
If there's one thing entrepreneurs are good at fighting, it's their intuition. That's a shame. Read more
Nearly a year after Jobs' death, his legacy inspires fierce debate among entrepreneurs. Read more
Is your personal or professional life unsatisfying? Here's how you--more than anything else--might be holding yourself back. Read more
If you must call a meeting, make it count. Don't waste everyone's time with one of these mistakes. Read more
They sound like the same thing, but these are two very different kinds of entrepreneurs. Here's who wins in the end. Read more
All you need is 10 minutes--and some very thick skin. Read more
Some incubators and accelerators focus on creating great companies. This one hones its energy on transforming the hobbyist entrepreneur into a strong founder. Read more
What was the TEDGlobal topic in Edinburgh this morning? The $10 trillion market of street vendors and traders, the second-largest economy in the world. Read more
Get creative, productive, and happy: Throw on your sneakers and head outside. (Pssst: You'll actually work harder!) Read more
The most successful people in business approach their work differently than most. See how they think--and why it works. Read more
Remember the first day you became your own boss? Remember how you felt? Here's how to get that back. Read more
These storytelling basics from a Pixar artist apply just as well to business--and life. Read more
The benefits? They have more fun at work and you get great new ideas. Here's how to do it. Read more
Don't let a bad morning ruin your entire day. Use these mental tricks to change your momentum. Read more
Blinds.com founder (and dad of three) Jay Steinfeld gives fatherly advice for success in life and business. Read more
When Philip James founded online wine seller Lot18, skeptics said he would fail. But a disaster on Mt. Everest years before had taught him to trust his gut. Watch video
Genuine appreciation goes a long way. Here's a guide to get the most out of a brief note, no matter who you're thanking. Read more
These common blind spots could be preventing you from being the manager you need to be. Read more
Tony Fadell, the creator of the most iconic product of the last decade--Apple's iPod--talks about the innovations, and missteps, that helped him change perso... Watch video
Advice from Dave Kerpen, CEO of Likeable Media, and Scott Gerber, founder of the Young Entrepreneur Council. Watch video
Surprise: They secretly despise that employee-of-the-month award. Find out what else your staff hates--and what to offer instead. Read more
Google's chief happiness officer shares some of the wisdom that has made the company's employees more content and productive. Read more
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