How to Create a Positive Attitude
A positive attitude is never automatic. You have to work at it! Here's how to become a master of the mind. Read more
Sales and Marketing
Recent Sales and Marketing Articles
The Secret of Planet Fitness's Success
Keeping things simple has helped the fitness chain grow to more than $500 million in revenue. Read more
A Lesson in Crisis Communication From Beyonce
Need to manage a public relations crisis? Take a page from Beyonce, who put her critics to shame. Read more
9 Ways to Forge Better Partnerships
Business success depends on your ability to keep your partnerships healthy and happy. Read more
5 Tips for Training New Salespeople
If you want a strong sales team, you need to give your new hires some TLC Read more
Loud and Proud
The famous foam finger: Only the roots are humble. Read more
A Sales Technique that Leaves Everyone Happy
Here's how asking the right questions can help you close big deals while leaving your clients confident they made the right decision. It's a win-win. Read more
3 Keys to Great Customer Relationships
Customer relationships are all about emotions rather than features and functions. Read more
Facebook Fuels Online Advertising Start-ups
Facebook beat fourth-quarter earnings expectations today. Online ad start-ups had already predicted positive news, thanks to the new FBX advertising exchange. Read more
You Don't Have to Be a High-End Firm to Offer High-End Customer Service
A recent trip using Enterprise Rent-A-Car reminds me luxury customer service isn't expensive, but hugely desirable. Read more
Evernote Founder Phil Libin's Rule for Success: No Tricks
Phil Libin, the founder of Evernote, once used sleight-of-hand to play up strengths and downplay weakness. He's found a better strategy for building strong r... Read more
A Little Crazy, a Little Fun: Building the Right Company Culture
You can't position your company as cutting-edge if your employees think it's run-of-the-mill. How we're giving our company culture a boost. Read more
Amazon Deletes Negative Reviews & Gets Away With It...But Can You?
Reviews and ratings can build you up--or take you down. Tips to harness them successfully. Read more
Your Start-up Name Matters (A Lot) 
Soon after Livestream CEO Max Haot launched his live video broadcast site in 2007, he realized the power of the company's name to drive (or impede) growth. Watch video
Want to Create Insanely Great Products? Lessons From Pink Floyd
The legendary band wouldn't have been so successful without some savvy business moves. Read more
How to Avoid Self-Sabotage
If your core beliefs about yourself, your job, and your company aren't aligned, you can't possibly succeed. Read more
Reading This May Be Your Only Non-Sales Activity Today
Daniel H. Pink talks with Inc. editor-at-large Leigh Buchanan about his latest book, To Sell Is Human, and the ubiquity of sales today. Read more
What Your Customers Would Love to Tell You
Customers are your best insight into launching a new product if only you're willing to listen. Read more
Create an Awesome Welcome Email: 7 Tips
That first email is like the all-important first impression on a hot date. Here's how to pique your customers' interest. Read more
9 Tips for Shorter, Better Meetings
Avoid the unfocused meetings that murder your team's productivity. Read more
Making of a Start-up Video
You have cash and you have employees. What comes next? For many start-ups, it's the promo video. Here's a look at how one start-up did it. View slideshow
Use Facebook, LinkedIn, and Twitter to Find (and Vet) New Hires
On social networks, you can learn what prospective candidates are like long before you meet them, says Dave Kerpen, co-founder of Likeable Media. Watch video
Get Inside Your Customers' Heads: 3 Ways
Find new ways to mine the most important insights to improve the customer experience. Read more
Tony Hsieh's Rule for Success: Maximize Serendipity
Create the opportunity for meaningful collisions, says the Zappos CEO. Then just watch as the best things unfold. Read more
15 Ways to Be Happier at Work
Learn how to manage your own emotions and the emotions of those around you. Read more
