Sales and Marketing


Recent Sales and Marketing Articles

The Smoke-Filled Tomb

An economist reveals which political party will be best for the health of the new economy and why.  Read more

EDI: Early Adoption Pays Off

A manager explains how his company increased profits by using electronic data interchange.  Read more

The Capacity Trap

A veteran entrepreneur explains why cutting prices to sell unused capacity is not as good an idea as it may seem.  Read more

Marketing: Contests for Customers

A quick look at how a new PR firm used a contest to gain recognition for the agency and local entrepreneurs.  Read more

Benchmark: Where Marketing Dollars Go

Some data from a recent Gallup survey of 251 companies showing these companies' top direct-marketing tools.  Read more

On-Line: Web-Site Promotions

An art gallery owner explains how he had little success using search engines to promote his Web site.  Read more

Customer Relations: Image Building

The owner of a remodeling company explains why it does indeed pay to be nice.  Read more

Event Marketing: Making the Most of Sponsorship Dollars

A bike-shop owner explains how his business has benefited from sponsoring bicycle races and other community events.  Read more

Communications: Getting the Most Out of Voice Mail

A serious voice-mail user gives readers some advice on how to get the most out of their voice-mail system.  Read more

Marketing: Let Your Packaging Do the Talking

A look at how packaging can offer a wide variety of ways to communicate with your customers.  Read more

Going for the Green

A close-up look at a museum-like golf shop that is sure to spark interest, but will it sell golf equipment?  Read more

Andy Klein

Inc. interviews a micro-brewer about how he raised capital through the World Wide Web.  Read more

Legal Brief: Cybermarketing

An advertising legal expert offers some tips on how to avoid trouble when advertising in cyberspace.  Read more

Newsletters: Spicing It Up

The publisher of newsletters lists some dos and don'ts for those interested in producing a newletter of their own.  Read more

Things We Love

A CEO explains why the Voice Organizer 5500 is his favorite electronic gadget.  Read more

Profiled Web Site: Eurosport

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Beyond the Wall

Call it wall power. Two young Connecticut entrepreneurs have figured out how to crack the $30 billion dollar college market by delivering advertise...  Read more

Community Leads: A Pat on the Back

A restaurateur details how he is sending congratulatory letters and an offer for free wine to promoted workers.  Read more

Benchmark: How Much Catalogs Cost

The results of a survey of 115 catalogers about the average production costs and earnings.  Read more

Rebel with a Cause

How a body shop became its market leader by using radio attacks aimed at the car-insurance industry.  Read more

The Friction-Free Economy

As the barriers to competion evaporate, the world is becoming the small businessperson's oyster.  Read more

Marketing: Informing Customers

A bakery owner tells how she uses loyal customers to spread the word about her company's gourmet breads.  Read more

Customer Surveys: Asking the Hard Questions

A PR firm's founder explains how he uses customer surveys and what results the surveys have produced.  Read more

Business-To-Business: Cutting Catalog Costs

Cost-cutting tips for catalog production are offered from wholesalers of recycled fashion accessories.  Read more

The State of Small Business 1996

Inc.'s editor-in-chief offers some comments and an overview of the 1996 special issue, The State of Small Business.  Read more

Place Matters

A look at some data showing how the economies of various geographical regions of the U.S. are performing.  Read more

The 1996 Inc. 100

A list and ranking of the 100 fatest-growing small public companies in America for 1996.  Read more

Show Time

A look at the fastest-growing small public company in America along with an overview of other similar companies.  Read more

QA: A Human Touch in an On-Line World

A CEO answers some questions about how his company is using the Internet and the World Wide Web.  Read more

Marketing: Microbrew Marketing

A new approach to marketing that uses a free shuttle service for pedestrians is examined.  Read more

Book Review: Back to Basics

A short review of the book Customer Service for Dummies, by Karen Leland and Keith Bailey.  Read more

Just Say No

Seven CEOs give different examples of when they refused to make deals to avoid doing bad business.  Read more

A Bicycle Built for You

After succeeding with unorthodox marketing, this entrepreneur is going to try it again.  Read more

Marketing: Capitalizing on Customer Data

A store owner tells of how she has been gathering client information for years, and how she uses the data.  Read more

Customer Service: The Staff-Written Job-Order Form

A quick look at how a printing company turned to its employees to solve problems they had with a job-order form.  Read more