Sales and Marketing


Recent Sales and Marketing Articles

Why Family Businesses Are Best

The competitive edge of family-run businesses.  Read more

In-House Customer Service

Improving customer service by improving internal communications.  Read more

Network: March 1992

Network reader-to-reader advice.  Read more

Rethinking Quotas

Reorganizing salespeople's compensation plans to accomplish company goals and motivate employees.  Read more

How Sales Goals Are Set

A survey asked companies how they set sales goals for sales executives and sales reps  Read more

Warming Up to Cold Calls

Motivating oneself to do cold calling work by realizing the dollar amount of each visit.  Read more

Warming Up to Cold Calls

In February 1992, Susan Greco wrote the following review in Inc. magazine: When Read more

Sound Off

New business sells children's educational audio magazine via direct mail.  Read more

Software to Target Customers By

Various direct mail software and their capabilities.  Read more

No Salesman Will Call

Company replaces its salesperson with a full-time employee stationed at the client's business.  Read more

Database Sales Management

Using sales management shareware software instead of commercial products.  Read more

What Motivates a Salesperson Most?

Various companies' sales incentive programs.  Read more

Only a Game?

New business repackages, modernizes, markets an ancient Chinese tangram game.  Read more

Urban Developer

EOY socially responsible award. Profile of community-conscious basket retailer David Longaberger.  Read more

The Foolproof Interviewer's Guide

A sales interview guide to help recruit and hire a reliable sales force.  Read more

A Regimen for Shaping Up Sales

Advice on focusing sales efforts.  Read more

Reps or Sales Force?

Making the decision to build a sales force or to sell through independent reps.  Read more

How Do You Train Your Sales Force?

Chart depicting company's various sales training methods.  Read more

Growth Strategies

Profile of Inc. 500 companies that are redefining their industries.  Read more

A Seminar of One

Public speaking engagements as a sales marketing tool.  Read more

Network: December 1991

Network resources.  Read more

To Gift or Not to Gift

Some ideas on business-to-business gift giving.  Read more

Offices on the Go

Improving customer relations and employee morale by reducing sales rep's time spent in the office.  Read more

If They Will Come, Then Build It

New business designs an all-terrain portable computer.  Read more

TV's Golden Age

Television network focuses on the over-50 market.  Read more

Finding an Underwriter

Using corporate sponsors to fund market research, and sharing the results.  Read more

Selling by Voice Mail

Source of information on using the telephone more effectively advice on using voice mail.  Read more

Do-It-Yourself Marketing

Guide to do-it-yourself marketing, advertising, public relations.  Read more

Constant Reminders

Why company imprinted post-it-notes serve as an effective advertising device.  Read more

Pushing the Envelope

Bribing new customers with $5 and a customer survey to monitor customer service.  Read more

Rewarding the Troops

Chart depicting the percentage of companies using various sales rewards.  Read more

A Clear Opportunity

Analysis of a spin-off company marketing their product through supermarkets.  Read more

Using Memberships to Build a Brand

Inexpensively differentiating your firm by appearing to be an exclusive club requiring membership.  Read more

How to Build a Marketing Plan

Guide to building a marketing plan.  Read more

Product Sampling

Inexpensively promoting your product by holding product demonstrations.  Read more