Sales and Marketing


Recent Sales and Marketing Articles

Training Customers to Buy

Customer-training seminars as a cost effective marketing method.  Read more

Inventions `R' Us

Profile of a start-up retail shop's attempt to create a market for overlooked new products.  Read more

Splish, Splash

New business sells therapeutic water-workout stations.  Read more

48 Hours with the King of Cold Calls

A salesman par excellence talks about the rewards of cold calls.  Read more

Getting the Most Out of the Phone

Creative ways to use the telephone for sales and marketing.  Read more

Low-Cost Ways to Keep Market Share

Some low-cost options for networking and promoting your business.  Read more

Market Research on the Cheap

Information about a nonprofit new-product research center.  Read more

Expanding Market Horizons

Chart demonstrating that companies tend to expand their market horizons the longer they're in business.  Read more

Network: June 1991

Network reader-to-reader advice.  Read more

Learning and Meeting the Client's Preferences

Satisfying customers by asking them about their priorities and expectations.  Read more

The Great Game of, Ah, Bird Feeders

The Springfield Remanufacturing Corp. sponsors a Junior Achievement team in a regional competition.  Read more

Making Research Pay

Start-up company provides market research, funding, development assistance to promising technology companies.  Read more

Move Over, Madonna

Start-up company introduces classical-music home videos.  Read more

Sound Strategy

Profile of a start-up company founder's attempts to sell stereo speakers directly to the consumer.  Read more

Selling in Europe

Seminars on 'Information Gathering in the European Community'.  Read more

Network: May 1991

Network reader-to-reader advice.  Read more

How're We Doing?

One company's use of an annual report card from customers to measure competitive performance.  Read more

Reaching Influential Buyers

Seeding the market by getting products into the hands of key people who influence potential buyers.  Read more

Network: April 1991

Network reader-to-reader advice.  Read more

Network: April 1991

Network resources.  Read more

The Truth About Start-ups

Inc. revisits 27 companies profiled in Anatomy of a Start-up to find common pitfalls and experiences.  Read more

Old booths

Controlling marketing costs by investing in a used trade-show booth.  Read more

Customer Service: The Last Word

Profile of a software company whose quality and superb customer service result in word-of-mouth sales.  Read more

Obedience School

A travel company hosts a 'travel smart' seminar for new corporate clients.  Read more

The Best of Intentions

Profile of a company that successfully executed a strategic plan to use technology to provide friendlier service.  Read more

Double Vision

Entrepreneur attempts to create two entertainment start-ups at once.  Read more

Customer teachers

Inviting customers to employee training sessions to talk about how purchasing decisions are made.  Read more

Habit-Forming

New business produces a tabloid targeting recovering addicts and alcoholics and their families.  Read more

Moving Targets

New business sells products catering to commuters.  Read more

Sign Of The Times

Start-up company uses bar codes on discount coupon books to track customers.  Read more

Diaper Dan

Profile of a start-up diaper-delivery service.  Read more

Building Sales

Advice on building sales while making every marketing dollar count.  Read more

Small Business

Profile of a small bank where limited growth allows the company to focus on customer service and employee morale.  Read more

Pushing the envelope

Sending out cards to customers on Christmas and other holidays as well.  Read more

Allied Forces

Start-up uses its customers as its sales force.  Read more