Sales and Marketing


Recent Sales and Marketing Articles

Small Business

Profile of a small bank where limited growth allows the company to focus on customer service and employee morale.  Read more

Pushing the envelope

Sending out cards to customers on Christmas and other holidays as well.  Read more

Allied Forces

Start-up uses its customers as its sales force.  Read more

Child's Play

Start-up attempts to sell a positive-message-stuffed doll to kids.  Read more

Less is beautiful

Advising customers to buy conservatively rather than getting stuck with merchandise.  Read more

Good plan

Resources for creating a business plan, marketing and expanding into overseas markets.  Read more

Picture this

Cutting marketing costs by mailing a less expensive photograph filled package instead of an entire brochure.  Read more

They Chew Gum, Don't They?

Why you should think twice about hiring a public relations firm and some advice on choosing a PR firm.  Read more

Presidential hot line

President of an automotive services company calls customers directly to check on the service they received.  Read more

The Daily Sales Report

A simple written report that keeps tabs on your sales force.  Read more

Network: January 1991

Network resources.  Read more

Hot Thing

New business operates out of an incubator selling marinated chili peppers.  Read more

On-Screen Sales

Prodigy's videotex service provides a sophisticated version of direct mail through a PC.  Read more

A New Deal

Royalty financing as a means of paying back investors through royalties on product sales.  Read more

Tech Sharing

Programs set up to update the skills of customers' workers to prepare them for automation.  Read more

Watching dough rise

Teaching employees the dollar consequences of alienating customers.  Read more

Get now, earn later

Using cellular phones as a sales incentive.  Read more

Guaranteed attention

Pushing an invisible product with new colorful packaging.  Read more

Image Building

Creating a winning corporate image.  Read more

Out of the Ordinary

Profile of an Inc. 500 CEO who turned around a no-growth roofing business.  Read more

Servicing customers

Resource guide to setting up an effective customer service policy.  Read more

Opportunity Rings Once

Tips on devising a well-designed telemarketing program.  Read more

Boomer Berths

New management company focuses on the retirement housing market.  Read more

A New Twist

Subway Sandwiches creates an ecologically minded, money- saving promotion.  Read more

The Winning Ticket

Business stuffs lottery tickets into direct mail pieces.  Read more

Swapping Ads

Video store offers movie-rental coupons to area merchants in return for advertising space in their stores.  Read more

Ideas in Motion

Suggestions on where to place your suggestions box.  Read more

Network: October 1990

Network reader-to-reader advice on miscellaneous topics.  Read more

You Can Get There from Here

Printing a map showing how to get to your store on the back of business cards.  Read more

Double-Barreled News Releases

A PR firm sends news releases on its own progress directly to prospective clients.  Read more

Prove It!

Seattle ad agency offers a money-back guarantee to its clients.  Read more

Most Valuable Players

Company builds customer loyalty by hosting a baseball program.  Read more

You Get What You Pay For

Charging higher prices for customers who require more service.  Read more

Team Makeup

Heavy hitting retailers are starting a chain of all-cosmetics and accessories stores.  Read more

When in Rome

A cosmetic retailer sells her wares at a Saudi Arabian bazaar.  Read more