Best Sales Advice From a Martial-Arts Master, Navy SEAL & More
My mentors have included an ex-Navy SEAL, a martial-arts master, and the top closer in the advertising industry. Here's what they taught me. Read more
Sales Training
Recent Sales Training Articles
Build Trust: 6 Foolproof Steps to Train Employees
Want to trust your employees to do the job right? Train them like you would teach them to drive. Read more
5 Simple Strategies to Sell Successfully
Sales is a journey. If the customer does not understand where you are headed and why she should come along, she won't. Read more
Win Customers: 7 Small Gestures That Go Far
The features of your product are important. But it's the little things that leave a lasting impression and encourage people to buy. Read more
Better Way to Coach Employees
Coaching is more than just giving advice. Use this process to help your team members hone their own behavior. Read more
Help Older Workers Adapt to Changes
Use these four steps to get your most senior employees comfortable with technological shifts. Read more
Unemployment: Don't Blame Small Business
One author suggests companies should do more employee training. But competition is too fierce to give away at-bats to inexperienced hitters. Read more
10 Essential Rules for Initial Sales Calls
Does your job description include "salesperson-in-chief"? If so, you'll want to keep these basic rules in mind--no matter what you're offering. Read more
Calculate: Is That Tech Investment Worthwhile?
Everyone wants to use the latest technology in the workplace. Here's how to determine whether a new item will be a tool or a toy. Read more
How Good Is Your Presentation?
Keep your presentation on target and compelling by asking these yes-or-no questions before you walk into the meeting. Read more
Unemployment Is Up. Why Is It So Hard to Find the Right Hires?
Wharton professor Peter Cappelli argues in a new book that companies need to recruit talented people, and train them--the way they used to. Read more
5 Sales Myths to Get Over Now
Don't think of sales as a special, natural-born talent, and other misconceptions that are getting in your way. Read more
Increase Your Retail Foot Traffic 
Tips on how to generate customer interest from Cyriac Roeding, co-founder of Shopkick, and Scott Gerber, founder of the Young Entrepreneur Council. Watch video
Sell More by Not Selling at All
Five ways to forge relationships--and close more deals--directly with CEOs. Read more
How to Close the Biggest Deals
There are seven key factors that change in scale in a "big deal." Here's how to identify them--and then take the necessary steps to land it. Read more
How to Pitch a CEO: 4 Tips
Get the attention of a CEO and you've upped your chances of scoring a big deal. Here's how to do it the right way. Read more
5 Critical Sales Questions Finally Answered
If you don't understand the answers to these critical questions, your sales operation may be in jeopardy. Read more
Rewards Programs: 5 Rules to Get Real Results
A little friendly rivalry can boost employee performance. But if you don't handle contests carefully, they can backfire. Read more
Get the Most Out of Sales: 3 Smart Ways
Sales is not about you or your pitch. It's about listening and responding to what your customer is asking for. Here's how. Read more
Sales Advice: Improve Your Storytelling
You've already spent time perfecting your questioning and listening skills. But how good is your storytelling? Read more
Without This Skill, You Won't Succeed
It doesn't matter what industry you're in. This is the one thing all successful people know how to do well. Read more
11 Ways to Maximize Sales With LinkedIn
Think you know all there is to know about LinkedIn? Even expert users can squeeze out more productivity and sales with LinkedIn’s ready-made tools. Read more
Why You’d Fail at Goldman Sachs
If your personal beliefs don't mesh with a company's corporate culture, you're destined to fail. Read more
Don’t Waste Money on Bad Sales Training
So-called training courses can be a huge waste of time and money. Here's how to make sure they're more useful. Read more
The 5 Most Powerful Words in Sales
Your words help you build relationships with customers--so choose them carefully. Read more
How to Master Any Skill
Once you've mastered a skill, it becomes automatic. Here's how to get it right, without the pitfalls. Read more
5 Big Don'ts for Your Sales Team
Is your sales team firing on all cylinders? Take a step back to make sure you're not making any of these mistakes. Read more
How to Overcome Fear: 5 Tricks
Fear is the main obstacle to success in business--in business as well as elsewhere. Don't let it rule your life. Read more
Are You a Sales Star? It Depends
The ability to sell at the highest level is the result of genetics. But this doesn't mean you can't be a sales star. Read more
Why It's Hard To Fill Sales Jobs
The best and brightest stigmatize sales jobs. But they're fundamental to the success or failure of small business. Read more
Sales Pitch? Know How Your Buyer Thinks & Behaves
I use brain science to understand the play of personalities, and ace new-business presentations. Here's what I mean. Read more
What's Going On In Your Customer's Head?
Use these nine techniques to account for how your customer's brain could be wired, and seal the deal. Read more
4 Great Motivational Videos for 2012
Need a little boost to get the year off to a strong start? Watch these short clips & you'll feel like taking on the world. Read more
14 Easy Ways to Get Insanely Motivated
These simple strategies can keep you energized both on and off the job. Read more
9 Rules for Selling to a CFO
CFOs are paid to see risks and downside. Use these 9 tricks to change their minds and eliminate the roadblocks. Read more
