Better Online Customer Service
Ask Gerber: Improve Online Customer Service
Improve your online customer service to increase your customer retention. Encourage online customer feedback to improve your business says Angie Hicks, founder of Angie's List.
SCOTT GERBER is a serial entrepreneur, author (Never Get a 'Real' Job), TV commentator and founder of Young Entrepreneur Council (YEC), an invite-only organization comprised of the world's most promising young entrepreneurs. In partnership with Citi, YEC recently launched StartupCollective, a free virtual mentorship program that helps millions of entrepreneurs start and grow businesses.
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