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Setting Strategy




Recent Setting Strategy Articles

Want to Delight Your Customers? Map How They Feel

Make sure every interaction you have with your customers inspires a positive emotion.  Read more


Weighing a Big Decision? Take Your Time

To understand all the consequences of an important choice takes time and attention--even if they're hard to come by.  Read more


4 Reasons to Fire a Client

Sometimes walking away is worth millions of dollars in lost revenue.  Read more


Know Thy Enemy, Befriend Rivals

Scrutinize your competitors, and become friends with them, too. You just might partner to pitch a client, buy one out (or vice versa), or grow the industry t...  Read more


How Heroes Inspire You To Be Your Best

When you study the lives of great leaders--their actions, thoughts, choices, struggles, failures, and triumphs--it unconsciously motivates you to be your bes...  Read more


Can This CEO 'Scale'?

You'll find out relatively early in the life of a new venture. Here's why.  Read more


Meet the Start-up Doctor

What do hyper-creatives, emergency room nurses, and CEOs have in common? Dr. Aaron Blackledge has identified a particular neuro-chemical pattern. Do you have...  Read more


A Start-up About-Face: From Fabulis to Fab

Bradford Shellhammer and Jason Goldberg explain how their unloved social network for gay men became a design daily deal site with 1.6 million members.  Watch video


Sales Pitch? Know How Your Buyer Thinks & Behaves

I use brain science to understand the play of personalities, and ace new-business presentations. Here's what I mean.  Read more


Who’s Accountable for Your Growth?

Capturing growth opportunities requires alignment on targets, timelines, and, most of all, accountability.  Read more