Making Customer-Relationship Management Work
The implementation of a great CRM system can help you grow your business much faster than your competitors. But with all the new technologies and data-mining... Read more
Setting Strategy
Recent Setting Strategy Articles
Taking a Page from Science Fiction
Sci-fi writer Cory Doctorow on thinking out of the box. Read more
What do you think the most important trend affecting small business will be?
Human Resources mentor Robert Hoffman explains the need to attract and retain skilled workers. Read more
What do you think the most important trend affecting small business will be?
According to Law Taxation mentor Barbara Weltman, the Internet is a boon to small-business owners looking to simplify their tax obligations. Read more
Buh-Bye, Bell?
Beema, Inc., a multimedia production house, found that it could save money by using Internet telephony rather than the traditional telecoms. But will it work... Read more
Obits: Computer Woes Unhinge Furniture Maker
This End Up reached success with its folksy furniture and affordable pricing. But a poorly implemented computer and distribution system forced the company to... Read more
How do I shop for a management consultant?
Leadership Strategy mentor Keith Lamb offers advice to an entrepreneur in search of a suitable consultant. Read more
How do you know when it's time to give up on a big project or company goal?
Personal Professional Growth mentor Jennifer Lawton discusses ways to figure out whether it's time to give up on a goal. Read more
Is Your Company at Risk?
How can you avoid circumstances that might sink your company? We've reviewed 50 company Obits from Inc. magazine's archives and identified key lessons from t... Read more
Tackling Technology in Your Business Plan
A business plan consists of more than what you'll be doing; it also needs to outline the technology you plan to use to accomplish those goals. Writing a Busi... Read more
Data Chasers
Replace your outmoded off-the-shelf software with custom applications on the Web. Read more
Making a Date
Does your scheduling system create unpredictable workflow and client turnaround? Here's how Doug Kinnear, president of the Kinnear Dental Laboratory, keeps h... Read more
Hot Tip: Employee Communication
Set up a committee to give employees a chance to speak out on policies. Read more
Supplies on Demand
Managing office supply inventory and purchases can quickly veer out of control for a growing company. Here's how Works.com can help streamline the supply-ord... Read more
Boardroom Q
Expert tips for defusing a potentially explosive situation. Read more
The Core of Successful Marketing
The 8 characteristics of every effective marketing plan Read more
How Can I Adapt as My Market Changes?
Changing its focus helped Network Management Services stay healthy when its primary market dissolved. Read more
The Fan Versus the Businessman
The techniques of two CEOs from the same region who sell soccer equipment by mail are compared and contrasted. Read more
Quote of the Month
A quotation from Robert Ronstadt about focusing on value rather than money. Read more
The Company Money Almost Killed
Profile of one CEO and his management of a computer chip company on the brink of bankruptcy. Read more
Trading Places: Small Businesses and Global Trade
Economist David L. Birch on the state of our global competitiveness and the surprising truth about small exporters. Read more
Setting Priorities in a Sluggish Economy
Michael Dell talks about setting priorities, observing changes in customer behavior, and why now is probably a great time to start a company. Read more
When Billions Are On the Line, So Are They
With billions of dollars resting on the outcome of Congressional hearings, companies need their lobbyists on the inside. Linestanding.com waits overnight to ... Read more
