The booking website says it has grown 250%, but some of its users are still facing courts for illegal renting.
Room-rental platform Airbnb published Thursday a glowing report that celebrated its growing user base--but made no mention of recent legal snafus.
The San Francisco-based start-up hosts more than 300,000 listings on its website, up from 120,000 a year ago, the report said. It opened 11 global offices in 2012 and served 3 million people.
While the report included tales from homeowners, the report omitted stories of unaware citizens served with court orders for violating rental laws and leases. It also did not mention that it is reportedly under investigation by Dutch authorities or that up to 50 percent of its New York-based listings could be in potential violation of housing laws.
Airbnb’s response to fostering illegal activities has been to work with local governments and shape rental laws, particularly in New York; Airbnb’s global head of public policy, David Hantman, told Skrift he wanted New York to flourish into a model city for the service.
“It’s not always easy to know how a given city official or legislative body may interpret a law on the books,” Hantman wrote on Dec. 21 to explain the challenges Airbnb faces in New York, adding that in some cities, the laws are “over-restrictive” but it’s up to users to know the laws before listing on the site.