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How to Make Your Employees Smile

Paul Spiegelman, CEO of the Beryl Companies, discusses ways to make your employees happier.
How to Make Your Employees Smile
"Passionate people, focused on customers instead of layoffs, are essential to a company's survival and success."
Paul Spiegelman, the founder and CEO of Beryl, a call-center company in Bedford, Texas, has built a unique, people-centric culture, which he chronicled in the book, Why is Everyone Smiling? His next book, co-authored with Beryl employees, is titled Smile Guide: Employee Perspectives on Culture, Loyalty and Profit. Here, Spiegelman shares tips on how to keep your workers happy.
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Last updated: Nov 19, 2010


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