5 Business Lessons Learned from Undercover Boss
Enforce High Standards
Coby Brooks was not ready to meet Jimbo. He was the manager of a Hooters restaurant to which CEO Brooks was assigned, and he liked to "inspect" female employees in a leering fashion. Brooks, who spoke with pride about his company’s donations to breast cancer research, was not amused. "The things I saw today," he said on the show, "were inappropriate. They were wrong and I don’t want any part of it."
Lesson: Even if your company image thrives on being a bit racy, employees must abide by clear standards set by human resources regarding harassment.