5 Business Lessons Learned from Undercover Boss

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From Corner Office to Grunt Work

It was one of this year’s reality show standouts, beloved by viewers for the dose of schadenfreude they’d get by seeing executives fail at attempting the basics that make their companies tick. Undercover Boss took CEOs (such as 7-Eleven's Joe DePinto, above) out of their corner offices and planted them as entry-level grunts in their own business. What ensued needn’t just be couch-potato fuel, though: We’ve compiled some notes so you can avoid these CEOs’ mistakes.