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3. Are we attracting the best workforce and doing what we need to retain it?
One of the largest costs of any business today is the recruitment, training and integration of talented employees. Long gone are the days when an employee starts a career at the same company he or she retires at. Good managers are hard to come by, as are experts that catalyze innovation and development. Star employees can be cherry-picked by competitors or start their own ventures. But across the board, the businesses that perform the best also hire and retain the best. Quality people build quality businesses. Make sure your day-to-day decisions reflect this.