8 Tips for Managing Staff Through Hard Times
"When you are going through tough times, it’s easy to have depressing meetings," says Chip Conley, founder of Joie de Vivre Hospitality, a boutique hotel chain based in San Francisco. "So in 2002, the last time business was hurting like it is now, we started ending our weekly executive meetings a bit differently. During the last 10 minutes, any one of the 16 executives could raise his or her hand and recognize someone in the company for outstanding work. Just something small like that has had big, positive effects on our business."