8 Tips for Managing Staff Through Hard Times

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It's hard in a downturn to remember to take care of your people, observes Ari Weinzweig, co-founder of the Zingerman’s Community of Businesses in Ann Arbor Michigan. But it's also the time when they need your attention and reinforcement the most. Fortunately, you can do this without a lot of expense. "Going out of your way to do nice things for staff members can go a long way," he says. "Bring them a book they are interested in. Compliment them in front of their families so they feel good. Buy a small gift. The better you make them feel, the more likely they will pass on the cheer to customers."