The Best Books for Business Owners of 2009

I Love You More Than My Dog by Jeanne Bliss
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I Love You More Than My Dog by Jeanne Bliss

Don't let the goofy title fool you. This is probably the best book on customer service to be published in a long time. And since customer service is the new marketing, I Love You More Than My Dog is an essential read for entrepreneurs—and for anyone in your company who is responsible for keeping clients satisfied. Recommended by Jack Covert and Tony Hsieh.