13 Difficult Customers (and How to Cope With Them)

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By Geoffrey James

Whether you're an entrepreneur or a salesperson, you'll eventually run into customers who drive you crazy. Here's an look at the 13 most irritating types of prospects--along with quick advice to get the deal back on track.

Geoffrey James writes "Sales Source on Inc.com." His new book, Business Without the Bullsh*t, is now available for preorder.