13 Difficult Customers (and How to Cope With Them)

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The Time Bomb

Normally, he's rational but he's got a short fuse and a belly full of suppressed frustration. If something goes wrong--BOOM!--he's in your face.

How to Cope: Defuse the situation by asking for help solving problems long before they fester.  Try to be somewhere else when he finally does explode.  (And he will.)