13 Difficult Customers (and How to Cope With Them)

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The Disappearing Act

She confirms appointments to meet with you but isn't in her office when you arrive. The "emergency" that intervened sounds a lot like she's avoiding you.

How to Cope: Subtly suggest that now she owes you, because your time is valuable.  Make a better case that what you're selling is worthy of attention.  Reschedule quickly so you don't lose momentum.