10 Difficult Employees (and How to Handle Them)

Afiat Sukmaraga
11 of 11

The Panic Button

Some people really shine in a crisis. Others ... not so much. This guy remains calm for day and weeks, but then when a problem has reached its inevitable conclusion, he runs around like a decapitated chicken.

How to cope: Create an early warning system so that there are fewer surprises. And replace the regular coffee with the decaf on the day the bad news hits.

Enjoyed this article? Sign up for the Sales Source "insider" newsletter.