10 Difficult Employees (and How to Handle Them)

Afiat Sukmaraga
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The Iconoclast

He thrives on the negative attention that comes from dissing authority figures and social protocols. He misses deadlines just to prove he doesn't have to follow the rules, and takes up causes without really understanding the implications of his actions.

How to cope: It's all about aiming him at the right enemy. Oddly, these types often do well as "customer advocates" who can take on the bureaucracy in order to see that customers get what they need.