10 Difficult Employees (and How to Handle Them)
The Social (Network) Butterfly
He is convinced that it's productive for him to remain online all day "building relationships" with all your customers. In fact, he's just adding to the day-to-day blather that's such an integral part of the social network.
How to cope: Assign him measurable goals--like a certain number of qualified sales leads that he has to create every week.