How to Build Your Dream Franchise
Zane Tankel is a hugger.
He's also a chest-puncher and a cheek pincher. Ask him for help, and he's likely to give it. But try and tell him how to do something? No way. Tankel, CEO of Apple-Metro, the company that runs all of the Applebee's in the New York City area, is a rare breed of entrepreneur — a successful franchisee with a hearty independent streak. How does he balance what's best for the chain with what's best for him? He broke it down for Inc.com's Christine Lagorio.