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VXI Global Solutions
Jobs added between 2006 and 2009: 3,000
VXI Global Solutions, a business process outsourcing firm that specializes in software development and multilingual call centers, has become part of the entrepreneurial revival that is happening in Youngstown, Ohio. The company recently opened a call center in Youngstown and has plans to double its capacity there. According to George Scileppi, a projects director, the company anticipates hiring an additional 1,000 call center representatives globally by the end of 2010. Scileppi attributes much of this hiring to a shift in the company's business model, from an outbound-centric sales force to an inbound support model.