The Ins and Outs of Growing a Business
Henry Bloch: Recognize Key Players
Henry Bloch, co-founder of H&R Block, is widely known as a pioneer of the tax preparation industry. So you'd think that he'd consider himself the most important guy on board at the company. But, as he explained to Inc. in 1987, that's not the case. Instead, he points to his office managers who hire seasonal tax preparers and liaise with corporate headquarters. "The office manager is the most important person in our organization -- no question. I like to say we have a pyramid organization, and the office manager is at the top."