The Ins and Outs of Growing a Business

Fuddruckers, leadership
Clark Perkins
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Phil Romano: Pick and Choose the Right Advice

People told Phil Romano that he was foolish to bake his own rolls at Fuddruckers, and that he couldn't have a butcher slicing beef where people could watch. He knew that if he listened to them, Fuddruckers would look like every other hamburger joint. So he followed his gut. A serial entrepreneur, Romano has learned when to take advice from outsiders and when to stick to his guns. At an Inc. conference in 1991, he asked, "When should a founder bring professional management into a new business? Immediately. When should the founder turn over control of that business to a professional manager? Never."