The Smartest Products of the Decade

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Zappos Free Two-Way Shipping

Eliminating all the expense of operating retail stores means savings for consumers in other ways. Zappos became a favorite of cyber shoppers (not to mention Amazon, which shelled out more than $900 million for it) with top-notch service and selection, but its free shipping and free return shipping took the guess work out of point-and-click purchases. Now, if we only had more room in our closet.