Steamed Customers

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StubHub, a ticket brokerage that ranked eighth on last year's Inc. 500, was affected by the steampipe explosion in New York City yesterday, according to the sports blog Deadspin. According to a tipster, the blog reports that as many as 200 customers were unable to receive their ticket orders because the StubHub offices were shut down. The company refunded the customers' money. Do you think they should do something beyond that? Have you ever lost access to your office—and, as a result, lost business—because of a fluke accident like this one?

(Random fact: Inc.'s old offices are across the street from where the explosion happened.)

Last updated: Jul 20, 2007




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