Confessions of an Dysfunctional E-mail User
Hello, my name is Renee and I have serious e-mail issues. Imagine my secret shame. I am a technology writer with 1967 e-mails currently sitting in my inbox. 666 remain unread (no, I did not make up that number). Some are over a year old.
What has brought me to this sorry state? Let me count the ways:
1. I use my inbox as a "to do" list. I tend to flag e-mails that I need to act on and drag and drop them into the aptly named "needs action" folder. Then, I never look in the folder again, of course.
2. I am an e-pack rat! I am loathe to hit delete because I'm afraid I might need those messages later. This is why I don't subscribe to National Geographic Magazine. It's the same mentality that would compel me to save every issue for fear of never finding that photographic essay on shrimp farming. again. I could easily be one of those people giving away 25 years of back issues at a garage sale someday.
3. You know the old organization tip; never touch a piece of paper more than once? I know, I know; ditto for e-mail.
4. I rarely save attachments to my hard drive, where they belong. Why do that when I can just hit that paper clip button at the top of Outlook and Voila! they are all there bunched up for my easy perusal. I can just cruise through all my e-mails with attachments, open up what I need and close it again when I'm done.
5. Paranoia! What if a boss or colleague is keeping an electronic message trail on me? I better be prepared by doing the same, just in case. What if I need to reconstruct a timeline of my actions on a particular project or issue? What if...
6. Procrastination It's all right there. I am in my e-mail off and on all day. What a great place to leave something that I know I will eventually handle. Uh huh!
Renee Oricchio is a technology writer and former supervising news producer for CNN Financial News. She has been covering the computer industry since 1987. @oricchio
Renee Oricchio is a technology writer and former supervising news producer for CNN Financial News. She has been covering the computer industry since 1987.
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