E-mail would not be one of those ways to better manage information.
Key findings include:
1. The average worker is spending at least one and half hours a day doing e-mail.
2. Only one in ten organizations have an e-mail management policy.
3. Biggest concerns about e-mail include "sheer overload", legal discovery, archiving and retrieval.
4.More than half of all employees are accessing work e-mail by their mobile device. Two out of three of those people are doing thier e-mail remotely after hours, on their weekends and vacations.
I'm still getting over number one. 1. 5 hours a day! That's 7.5 hours a week per employee. In other words, the average employee is spending just under one out of five business days doing nothing but e-mail.
Granted, doing e-mail is typically work; so, it's not like the average employee is gold-bricking 7.5 hours a week (especially when you consider it's likely happening on their own time; see number four).
However, that's a heck of a lot of work time on e-mail. The real expense may very well be the expense of managing such a high volume of hard to manage bits of data, rather than hours of human productivity (see point three).
Sufficiently rattled? See point two.
Last updated: Sep 17, 2009
RENEE ORICCHIO is a technology writer and former supervising news producer for CNN Financial News. She has been covering the computer industry since 1987. @oricchio