Jeff Ello, writer at ComputerWorld, recently wrote in an op-ed that he can sum up every IT Management article/book/etc. that has been published: "Geeks are smart and creative, but they are also egocentric, antisocial, managerially and business-challenged, victim-prone, bullheaded and credit-whoring. To overcome these intractable behavioral deficits you must do X, Y and Z." (See "How to Make IT Staff Less Angry" for an example.)
Ello believes, however, that this is a patronizing stereotype that is not useful for IT Managers. Rather, he believes that respect is paramount, and offers several ways to leverage it with your IT team.
What do you think?
Curt is the founder & CEO of a timesheet software company in Austin, Texas.