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Cellphone Lemon Law

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A writer at TechNewsWorld wonders if we should have a 'lemon law' for cellphones like we do for cars. He writes, 'If you buy a car and it turns out something's seriously wrong with it, invoking your state's lemon law can remedy the situation relatively cheaply and easily. The law also serves as a financial incentive for car makers not to release unreliable vehicles. Considering what a commitment buying a phone can be and the problems companies like Apple are having with their phones, is it time for a cellphone lemon law?'

This comes on the heels of all of the problems with the new iPhone 4G from Apple. Consumers have complained about poor reception, dropped calls, software crashes and more, according to PCWorld. One reviewer said that it even set an alarm by itself.

Apple is big and popular, so they're easy to pick on.  But it's important to remember that all software has bugs.  Let me say it again. All software is buggy to some degree.  The question is a matter of degree. If you wait until software is perfect you'll never ship it and your competitors will win.

I don't have the new iPhone so I don't know how bad it really was.  I will point out that it costs a lot less than a car does.

Businesses should stand behind their products and it should take a law for that to happen.  We the people vote with our wallets every day so to me that seem sufficient.  Isn't it?

 

Curt runs Journyx, who provides timesheet and project resource management software and you can follow Journyx on Twitter, Facebook or Linkedin.

Last updated: Aug 20, 2010




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