We dreamed about it in the 1970s and now it may be here – the completely paperless office. The popularity and convenience of web-based technology solutions, combined with the recent rise in awareness about the environment, has led many companies to print less and e-mail more. InfoTrends analyst John Shane says, 'I wouldn't call it the paperless office -- that's not going to happen for ages. But the less-paper office /is/ coming.'
An additional benefit of technology as opposed to paper is democracy of information. If you have an important document on paper in a filing cabinet, the only people who have access to it must be walking distance from that cabinet. When it's on the web, your workers out in the field (or in different countries) can access it. True communication and visibility come through technology.
Now I just need to figure out who gets to be the librarian for for our wiki and our fileserver - because eventually every datastore gets disorganized. Google's answer to this is 'have a great search engine'. Social web2.0 sites answer tends to use tags to specify which documents are associated with different concepts. Both methods have issues.