Telecom and Wireless


Recent Telecom and Wireless Articles

Mobile Workers Use GPS "Points of Interest"

By Marc Saltzman |  Dec 1, 2008

GPS "points of interest" (POIs) are locations that can be loaded into your portable or car-based device. POIs have a number of important uses for business, f...  Read more

How to Choose the Right Telecom System

By Inc. staff |  Nov 1, 2008

The pros and cons of various voice over Internet protocol systems, plus a telecom glossary for small business owners  Read more

Pick the Host With the Most

By Inc. staff |  Nov 1, 2008

It's not enough to compare features and prices when choosing a VoIP host. Companies in this field come and go. "The barrier to entry in the VoIP space is low...  Read more

Budget Cuts? Telecom May Be a Place to Trim

By Mary O. Foley |  Nov 1, 2008

Does everyone in your office really need a BlackBerry? Is it time to consider VoIP? With economic storm clouds brewing, this might be the time to take a good...  Read more

Best Web Conferencing Tools for Your Buck

By Jean Thilmany |  Nov 1, 2008

Web conferencing has become essential in the age of higher travel costs, lower budgets, and online collaboration. Here's how to use Web conferencing tools to...  Read more

New Tools for the Mobile Presenter

By Bill Pfleging |  Nov 1, 2008

Increasingly, your staff is making presentations on the go -- either at conferences, with clients, or even one-to-one in airport lounges. Here are new techno...  Read more

Road-Ready: Printing on the Go

By Todd Wasserman |  Nov 1, 2008

Whether you need to print out a last-minute sales proposal on the road or get a printout of a document in your hotel before a client meeting, a portable prin...  Read more

Google's Android: Phones for Your Business?

By Marc Saltzman |  Nov 1, 2008

It’s here: the first mobile device powered by Google's new open-source mobile software platform, Android. But do these new smartphones, such as the new HTC...  Read more

A Network Tune Up for Tough Times

By Mary O. Foley |  Nov 1, 2008

The financial crisis will mean less capital and credit available for small businesses, so existing networking equipment and systems will have to last longer....  Read more

Tech Talk: Marshmallow Maker Unifies Communications

By Elizabeth Wasserman |  Oct 1, 2008

A gourmet marshmallow company wanted to appear to respond to customer contacts immediately and found that unified communications gave it more ability to comm...  Read more

Bluetooth Uses Beyond Headsets

By Marc Saltzman |  Oct 1, 2008

From Bluetooth-enabled GPS to exchanging business cards to printing photos from a Bluetooth camera, here's a rundown on how businesses are finding benefits b...  Read more

Curb Costs of Mobile Device Management

By Michelle V. Rafter |  Oct 1, 2008

It can cost more than $2,500 a year for a company to take care of a single iPhone. Multiply that by the number of smart phones, laptops, and other mobile dev...  Read more

Netbooks: The Smartphone Alternative?

By Marc Saltzman |  Oct 1, 2008

Small-sized and small-priced PCs are taking off with consumers. But are they ideal for your business?  Read more

Network Defense: Intrusion Prevention Systems

By Michelle V. Rafter |  Oct 1, 2008

Technology upgrades and industry security regulations are pushing more small businesses to use both network and host-based intrusion prevention systems.  Read more

Tech Talk: Telco Thrives with Network Management

By Elizabeth Wasserman |  Oct 1, 2008

A Santa Barbara telecommunications reseller finds that it can better control its bandwidth and ensure that employees have access to applications when they ne...  Read more

Are 500 Contacts Too Many?

By Renee Oricchio |  Sep 1, 2008

Who's worthy of going in your contact database in Outlook, your cell phone, your social network, etc.? What should be the criteria so you don't end up with 5...  Read more

Business Uses for Twitter

By Jodi Mardesich |  Sep 1, 2008

Microblogging tools like Twitter are enabling direct communication with customers. Should you be developing a Twitter strategy?  Read more

No Fly Zone: Virtual Meetings

By Michelle V. Rafter |  Sep 1, 2008

Companies looking to cut sky-high travel costs are switching to online meetings, and thanks to better technology and high-speed Internet connections, they’...  Read more

The Business Case for the iPhone 3G

By Marc Saltzman |  Aug 1, 2008

Employees of small and mid-sized businesses around the country are trying to come up with justifications for getting a new iPhone for work. Here we ask if th...  Read more

Battle of the Mobile Operating Systems

By Marc Saltzman |  Aug 1, 2008

Can Microsoft's mobile computing platform, Windows Mobile, compete in a business world dominated by BlackBerry and hold off the iPhone from gaining ground?  Read more

Providing a Safety Net for Confidential Data

By Michelle V. Rafter |  Aug 1, 2008

As small businesses outsource more work and switch to Web-based applications, it’s critical to have practices in place to safeguard confidential company in...  Read more

Plug in and Forget: Network Appliances

By Andrea Peiro |  Aug 1, 2008

Local area networks weren't as common among small businesses until recently, when network appliances became more available. These appliances can free small b...  Read more

Protect Your Network from Users

By Minda Zetlin |  Aug 1, 2008

Your biggest security threat has two feet, 10 fingers and works in a cubicle down the hall. Here's how to help users keep your company's network safe.  Read more

Multiple Locations? MPLS Is a Networking Key

By Mary O. Foley |  Jul 1, 2008

Multiprotocol label switching is an Internet protocol-based service that can tag and prioritize voice, video, and Internet traffic for your business.  Read more

Tips for Choosing VoIP and Messaging Systems

By Jodi Mardesich |  Jul 1, 2008

Many small and mid-sized businesses are starting to realize the benefits of VoIP, but it is important to understand the types of procurement and deployment o...  Read more

How to Standardize on a Mobile Device

By Renee Oricchio |  Jul 1, 2008

Should your business equip employees with ultra light PCs, mobile Internet access devices, or smartphones with mobile component add-ons?  Read more

Networking Needs for the 802.11n Era

By Renee Oricchio |  Jul 1, 2008

Networking vendors are targeting the small business market with wireless networking gear to support the next generation of wireless, 802.11n. Here's what you...  Read more

What Can Managed WAN Offer?

By Mary O. Foley |  Jul 1, 2008

Managed WAN networking can help small and mid-sized businesses take advantage of the latest communication technologies and achieve the same level of service ...  Read more

The Skinny on Wi-Fi-Enabled Smartphones

By Marc Saltzman |  Jun 1, 2008

Some models of BlackBerry and iPhone and other smartphones are Wi-Fi capable and allow you to access the Internet when you are in the range of a Wi-Fi networ...  Read more

The Untethered Future

By Andrea Peiro |  Jun 1, 2008

Wireless technologies are changing how small businesses operate, but also how you -- and your employees – live. And the revolution is only beginning. Ubiqu...  Read more

Who's Minding the Network

By Patricia Brown |  Jun 1, 2008

Outsource your network services? Well, if your business is supporting distributed sites in branch offices and far-flung locations with virtually no local IT ...  Read more

Money for Nothing: Audit Your Telco Bills

By Renee Oricchio |  May 1, 2008

Many businesses are overpaying for telecommunications services -- such as cell phone accounts from former employees that were never closed. Third-party audit...  Read more

To Offer Wi-Fi or Not to Offer Wi-Fi?

By Minda Zetlin |  May 1, 2008

Visitors to your company expect the wireless Internet. How do you provide it without security risks?  Read more

Wireless War: All-You-Can-Talk Pricing

By Michelle V. Rafter |  May 1, 2008

Power cell phone users are winning big as wireless carriers offer $99 a month unlimited domestic calling plans. How can you use this price war to plan for fu...  Read more

Don’t Split Hairs over Shared Internet

By Minda Zetlin |  May 1, 2008

It's common for small businesses sharing an office building to share their Internet access as well. But how do you avoid complications -- such as data breach...  Read more