Telemarketing After "Do Not Call"
With millions of Americans against them, are telemarketers throwing in the towel or developing new tactics? Guess.
Read storyTelemarketing
Regulation: Telemarketing Dos and Don'ts
A warning to those affected by the new Telemarketing Sales Rule, and how to receive guides to this new rule.
Read storyWhat Telemarketers Must Know
Ordering information for telemarketing guidelines from the Direct Marketing Association.
Read storyRecent Telemarketing Articles
Report: Callers Hanging Up on Call Centers
More than a fifth of all callers hang up on customer service representatives before their problem is resolved, a new report shows. Read story
Turn a Literature Follow-Up Call into an Appointment
You've sent a mailing to your prospect. Now follow up with a phone call that will get you an appointment. Read story
The Right Voice-Mail Message Will Get You Through
When cold calling, leave a voice-mail message that encourages prospects to call back. Read story
I Never Know How to Start a Cold Call. Any Advice?
An art consultant shares her strategy for making cold calls. Read story
Voice Mail Tops Telemarketers
One CEO finds that a voice mail system yields more direct sales than telemarketers. Read story
Telemarketing: A Consumer's View
Some statistics concerning customers' responses to telephone sales calls. Read story
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