community
America's Fastest-Growing Call Center
Portland, Maine–based Listen Up Español, a call center for Spanish-speaking customers, is cashing in on the Latin population boom. Read more
Telemarketing
Cold-Calling 101
Thinking of just picking up the phone and dialing an executive to drum up some new business? Not so fast. You need a game plan. Here's how to develop one. Read more
9 Tips from the Happiest Cold Caller You'll Ever Meet
Voodoo sales wisdom from David Rosen, the happiest cold caller you'll ever meet. Read more
100 Phone Calls
Rob Adams is an active investor, author and consultant, and on the staff of the management department at the University of Texas at Austin's McCombs School of Management, where he is also the Director of Moot Corp., the nation’s most prestigious business plan competition. Read full bio. Read blog
Mastering the Art of Cold-Calling
Let’s face it: nobody really enjoys making cold calls. But sparking a connection remains a crucial skill to have whether you are a business owner, job seeker or even a volunteer looking to raise money. Here's a guide to closing more deals with fewer dials. Read more
Recent Telemarketing Articles
Report: Callers Hanging Up on Call Centers
More than a fifth of all callers hang up on customer service representatives before their problem is resolved, a new report shows. Read more
Telemarketing After "Do Not Call"
With millions of Americans against them, are telemarketers throwing in the towel or developing new tactics? Guess. Read more
Turn a Literature Follow-Up Call into an Appointment
You've sent a mailing to your prospect. Now follow up with a phone call that will get you an appointment. Read more
The Right Voice-Mail Message Will Get You Through
When cold calling, leave a voice-mail message that encourages prospects to call back. Read more
I Never Know How to Start a Cold Call. Any Advice?
An art consultant shares her strategy for making cold calls. Read more
Regulation: Telemarketing Dos and Don'ts
A warning to those affected by the new Telemarketing Sales Rule, and how to receive guides to this new rule. Read more
Voice Mail Tops Telemarketers
One CEO finds that a voice mail system yields more direct sales than telemarketers. Read more
What Telemarketers Must Know
Ordering information for telemarketing guidelines from the Direct Marketing Association. Read more
Telemarketing: A Consumer's View
Some statistics concerning customers' responses to telephone sales calls. Read more
ADVERTISEMENT
FROM OUR PARTNERS
ADVERTISEMENT
Select Services
- Forced to pay more?
- Salesforce costs up to 65% more than Microsoft Dynamics CRM. Compare.
- Collaborate in the cloud with Office, Exchange, SharePoint and Lync videoconferencing.
- Begin your free trial at Microsoft.com/office365
- Get on the same page
- Show and tell by sharing your screen instantly at join.me. Free.
- Shred No-Handed!
- Hands Free Shredding From Swingline Lets You Do More Productive Things!
- Winning new customers?
- SMB experts share their secrets at PersonallyPB.com/smb
- Turn Fans into Customers
- Social Campaigns from Constant Contact. Sign up now - it's free!
