Jim McCann: My Biggest Mistake
The biggest mistake I ever made was buying 1-800-FLOWERS. When I was examining the company, in 1983, I didn't know how to do "due diligence"; what I did w... Read story
1-800-FLOWERS.com Inc.
Bringing Balance to Entrepreneurial Life on the Road
As the president of 1-800-FLOWERS, I spend a great deal of time traveling. That's because I'm not so much in the flowers business as the relationships bus... Read story
CEO's Notebook
CEOs give advice on finding the right retirement plan, career planning for employees, learning to take a break from work, and motivating workers with employe... Read story
Jim McCann of 1-800-Flowers on Strategic Partnerships
Q: How can I assess the viability, reputation, and ethics of a potential strategic partner without damaging the relationship?Read story
Index
A comprehensive guide to companies, organizations, and individuals featured in the August 1998 issue. Read story
Online Petal Pushers
Want to see bouquets before you send, or just looking for some inspiration? The following florist sites are among the best on the Web. Read story
Hot Tip: Customer Service
In a book due out this month, Stop and Sell the Roses (Ballantine, $25), entrepreneur Jim McCann of 1-800-FLOWERS reports that the $300 million f... Read story
Noah Glass Has Built a Service That Lets You Order Coffee or Takeout Food Via Text Message.
To expand it, he needs $5 million. Read story
Seller's Market
Even as the M A market heats up, unloading a company gets trickier. Read story
Etiquette: Pick Me!
A boss's guide to buying flowers. Read story
Sweets Smell of Success
For sale: A 42-year-old chocolate maker in Utah for $2.5 million. Read story
Small Talk
Various entrepreneurs share their thoughts on the changing role of small businesses in the U.S. Read story
Sweet Deals
Mrs. Beasley's has created a stellar blueprint for integrating "bricks" and "clicks" businesses through strategic partnerships, superior logistics, and some ... Read story
Delivering Effective Customer Service
No matter what horrible, maddening customer-service experience I might share with you, you could no doubt match it with several of your own. Who hasn't f... Read story
The Hottest Entrepreneurs in America
An overview of the Seventh Annual Entrepreneur of the Year Awards, including profiles of the judges. Read story
Three Days in Cyberspace
An Inc. writer tries to live three days in cyberspace, with only his computer to connect with the world. Read story
Upstarts: Dry Cleaning
An all-starch cast hopes to bring new-economy practices to the grubby business of cleaning people's clothes. Read story
Case Study: How Chris Mendez Used Technology to Save His Company
Was new technology the answer? Read story
Online Dry Cleaner Tries to Go National
Most of the buzz in dry cleaning today centers on big fish from other industries' ponds. But dry cleaning veterans like Siamak Ghazvini also want to trans... Read story
Taken to the Cleaners
In Janua... Read story
The Dot-Com Congressman
Jared Polis sold his company for $780 million at the height of the first dot-com bubble. Now the serial entrepreneur has won a Democratic seat in Congress. Read story
Hot Start-Ups
It's easy to forget that the best new business ideas are often the simplest. Here are 10 start-ups that will have you wondering, "Why didn't I think of that?" Read story
Bootstrapping 101: Switch Business Models On a Dime
Napoleon Barragan of 1-800-Mattress has been consistently inconsistent when it comes to building his $100 million company. Read story
Go Sell It on the Mountain
A look at Blue Mountain Arts' bold plans for turning its popular Web site into an E-commerce moneymaker. Read story
CEO's Notebook
CEOs give advice on: choosing the best investor for your company, saving money by recycling paper, having employees work from home, implementing groupware, a... Read story
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