Companies Receive Poor Grades for Customer Service
Consumers are turned off by automated phone services and being put on hold, according to a new study. Read more
Accenture Ltd.
Recent Articles about Accenture Ltd.
Economy Hurting Employee Morale
A survey finds a growing number of U.S. workers are worried about losing their jobs. Read more
Is Marketing Unimportant?
According to an Accenture survey of 200 executives worldwide, marketing ranks prett... Read more
I'll Be Watching You
New software makes it possible to monitor employees and clients. It's not as creepy as it sounds. Read more
I'll Be Watching You
New software makes it possible to monitor employees and clients. It's not as creepy as it sounds. Read more
The Future of Advertising is Here
It's becoming increasingly possible to target "smart ads" specifically to people who want them. And best of all, you can do this for a fraction of the price ... Read more
Consumers: Service Beats Low Prices
Even in a down economy, great customer service can boost sales, a study finds. Read more
Supreme Court Reexamines Patent Laws
A reversal of the earlier decision that business methods are not patentable could likely change the face of business. Read more
May I Handle That for You?
Companies that will take payroll--and the rest of the HR department--off your plate. Read more
Where to Buy Computers
Finding a bargain on computers and equipment for the office means knowing the ins and outs of online and offline retailers. Read more
Gift Cards Give Retail Sales a Boost
Want to give your retail sales a boost this year? Offer your customers gift cards. Accenture recently Read more
Recovering From a Blow to Your Brand's Reputation
These 10 brands attempted, some more successfully than others, to bounce back from potentially game-ending disasters. Here's what you can learn from them. View slideshow
2003 Tech Buying Guide: Wi-Fi Slices the Wires
Report from business owners on the latest in Wi-Fi networks. Read more
Blogging for Entrepreneurs
A weekly look at the latest products and services designed to help you run a better business. Read more
Consulting
Consulting is the business of providing advice to clients for a fee in order to help them solve a particular problem or range of problems within a certain... Read more
A Piece of the Government Pie
Here's how one entrepreneur built her business from one employee to 250 employees using your tax dollars. Read more
2003 Tech Buying Guide: Wi-Fi Slices the Wires
Report from business owners on the latest in Wi-Fi networks. Read more
Inc. Data Bank
Twenty-nine percent of small businesses intend to increase their online advertising budgets this year, among other intriguing statistics. Read more
How to Use Technology to Improve Customer Service
More companies are using technology to handle customer service in an efficient and cost-effective way. Here's how you can use data management and analytics a... Read more
7 Tips for Using Personality Tests to Hire
Personality testing can be very useful for small businesses, where the impact of hiring the wrong worker has a disproportionate effect. Read more
Review: The 2020 Workplace
Authors Jeanne C. Meister and Karie Willyerd describe ways companies can attract and retain innovative thinkers. Read more
Office Optional
Consulting firm Point B has 223 employees--and no phones, desks, computers, or cubicles. Read more
Product Positioning
"Product positioning" is a marketing technique intended to present products in the best possible light to different target audiences. The method is relate... Read more
Targeting Norm
Believe it or not, some Inc. readers have the unmitigated gall to challenge our columnist's thinking. But don't worry, Norm can take it. Read more
The Name Game
Few things are less important to the success of a business than figuring out what to call it. Read more
The Cash Register Meets its App
The smartphone makes a significant lunge toward replacing your credit card. Plus, what if your product is too perfect, and the rest of the day's news. Read more
What's in a Name?
Is your company's brand name doing everything it could? Here's how to get the name you deserve. Read more
Upstarts: Voting Systems
In the nonpartisan spirit of entrepreneurship, some companies offer ingenious responses to last year's unpleasantness at the polls. Read more
Steal This Strategy
A good idea is a good idea -- even if it comes from someone else. Read more
His Banking Industry Software Never Caught On, So Bill Randle is Now Targeting the Health Care Market
Can he hang on long enough to succeed? Read more
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