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Best Airport Lounge: The Wing Lounge, Hong Kong International Airport
Worthy of George Clooney's character in Up in the Air , Cathay Pacific Airways's 48,000-square-foot Read more
American Airlines Inc.
Why It's Trending: The Federal Aviation Administration is charging American Airlines a proposed $24.2 million fine for failing FAA inspections on a grand scale, causing some 2,000 flights to be grounded in April 2008. The fine is the largest ever charged by the FAA.
Recent Articles about American Airlines Inc.
Expedia Punishes American Airlines
Meow! The claws are out between American Airlines and Expedia. Not liking what it sees happening to ticketing rival, Orbitz, Expedia has pre-emptively pun... Read more
The Downside of Losing Your Old Baggage
How to seek compensation from an airline. Read more
Filing from 50,000 Feet
Airlines are adding modem and fax hookups, battery chargers, and digitized telephones to in-flight services. Read more
Guerrilla Tactic Targets Golfers
Golf, meet guerrilla marketing... Read more
How to Sell Your Business and Gaga Sells Gadgets
Tips on Selling Your Business. You've worked hard to build a successful business. When it comes time to sell it, make sure you get the most out of ... Read more
New Liability for Hacked Companies
What corporations are adding to their sites' boilerplate. Read more
The Model Damage-Control Letter
After a botched job, the right combination of explanation, apology, and compensation can make a difference. Read more
Airfare Competition Pushes Prices Up, Down
March 1, 2005 -- As small businesses begin budgeting for the coming months, projecting the amount needed for air travel will depend on wh... Read more
Business Travel;
You could make a full-time job out of keeping up with frequent-flyer and hotel/motel discounts. Look into an eight-page monthly newsletter called Travel ... Read more
How to Start an Airline of Your Own
In an industry in which 117 airlines have filed bankruptcy since 1979, Joseph Lorenzo thinks he can make Reno Air work. Read more
It's a Cell Phone, It's a Boarding Pass
From the "why didn't I think of that" file, American Airlines is allowing passengers to check in with their cell phones, rather than a paper boarding pass... Read more
Grist: Down With Bossocracy
Though many large companies have rushed to support the diversity policies at the University of Michigan, how many American businesses, large or small, really... Read more
Why Outsource When You Can Automate?
If you can't decide whom you want to fire, new software will make the tough calls for you. Read more
The Q Factor
These days, a city's growth has less to do with lower costs than with the quality of its people and lifestyle Read more
Why I will never do business with American Airlines again
American Airlines says it will charge me $150 to change a ticket. Why do I have to change the ticket? BECAUSE THEY GOT MY HUSBAND'S NAME WRONG. They didn'... Read more
How to Create a Great Start-Up and How to Fail like One
What's in Obama's budget... The big news: President Barack Obama unveiled his budget yesterday. It's large--134 pages, $3.6 trillion, and a $1.75 t... Read more
Web Awards 2000: Customer Service
Treating each customer as an individual won Ives Development second place in the Customer Service category of the 2000 Inc. Web Awards. Read more
Web Awards 2000: Customer Service
Treating each customer as an individual won Ives Development second place in the Customer Service category of the 2000 Inc. Web Awards. Read more
Packing IT In
Four CEOs share their tactics for on-the-road productivity. Includes tips on avoiding airport hang-ups, dealing with hotel inadequacies, cutting costs, and m... Read more
Learning Business From the Big Screen
From overcoming fear to maintaining work-life balance, here are 7 lessons every business owner can learn from big screen classics. View slideshow
The Mother of Reinvention
Some of the most successful products in history, from the Ford Model T to the iPod, were not inventions. Why being best to market, rather than first, is the ... Read more
American Business' Dirty Little Secret
As part of the investigation into the security sclerosis that led to the intelligence breakdowns and failures on Iraq, it was reported in the New York... Read more
Check E-mail and Surf the Web -- at 35,000 Feet
To the relief of business travelers, American Airlines, Virgin America, and other carriers have announced plans for in-flight Internet access. Read more
February Freebie: In-Flight Facebook
Heaven help you if you are trying to fly anywhere domestically today, given that half the country is in the grips of a terrible winter storm. If—big... Read more
How to Sell on Value Rather Than Price
Don't want to compromise on price? Experts explain how to stay competitive based on the value of your product or service to consumers. Read more
Happy Travelers
A recent survey conducted by the American Small Business Travelers Alliance (ASBTA) revealed that many small business travelers are very satisfied with th... Read more
Airlines Raise Ticket Prices
Increased fuel costs cited as major reason. Read more
Ho Ho Ho Says Google
Free WiFI! It's the new black, apparantly. Starting today, Google is offering free WiFI at 47 airports nationwide for the rest of the year. Natur... Read more
3 Travel Reward Cards
A look at three travel reward credit cards with added perks, like generous sign-up bonuses Read more
12 Cool Web Tools for Small Business
These 12 tools will help your company get organized, save money, and streamline operations. And best of all, most of them are either free to use or very inex... View slideshow
September 11, 2001: The Home Front
Amid all the devastation, signs of hope emerge. Read more
Customer Service Tips from an Expert
Martha Rogers knows customer relationship management. Rogers is a judge for the Customer Service category of the Inc. Web Awards 2000, a founding... Read more
Inc.com's Quick Guide to Wine Online
Now that you can , where should you shop for wine online? With the help of four exper... Read more
Small Business Travelers Missing Out on Savings
June 16, 2005 --Almost 70% of small business travelers don't belong to a business travel club, according to a survey released yesterday by... Read more
They Were the Best of Times, They Were...Oh, You Know
Contributors to the 20th Anniversary issue proffer what they consider to be the finest--and darkest--hours of the past two decades. Read more
Hard-Time Start-Ups
Inc.'s editor-in-chief offers a list of some of today's best-known companies that started in the Great Depression. Read more
Skip That Phone Tree
Fonolo.com has mapped out the automated customer service phone trees o... Read more
Booking Travel on the Internet
In the first article of a two-part series, Rhonda Abrams offers tips and tricks for using the Web to make travel reservations. Read more
Booking Travel on the Internet
In the first article of a two-part series, Rhonda Abrams offers tips and tricks for using the Web to make travel reservations. Read more
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