American Management Association


Drug Testing: Yes Or No

Lewis Maltby's excellent article makes a strong and reasoned argument. However, his selective references to the American Management Association's recent r...  Read story

A Source of Financial-Management Know-how

Useful minicourses and seminars for controllers and other financial managers.  Read story

No More Business As Usual

Tony Rigato, CEO of MRM, created a strategic plan that forced him to change his company and himself. Here are five tough questions Rigato had to ask himself ...  Read story

Why Drug Testing Is A Bad Idea

The call keeps going out for mandatory drug testing of people in jobs ranging from truck driver to basketball player to investment banker. And nowhere is...  Read story

Tips for Entrepreneurs from Seasoned Execs

Nov. 20, 2006 -- Grow Fast, Grow Right, an executive training firm based in Rockville, Md., is co-sponsoring a workshop with the American...  Read story

Make Sure Privacy Policies Are Up-to-Date

Just having a policy regarding employee use of e-mail, voice mail, and the Internet isn't enough to keepcompanies from running into employee privacy and o...  Read story

Employee Screening Programs

Every business wants trustworthy, qualified employees—especially small firms where every employee counts and interpersonal dynamics often assume heighte...  Read story

Drug Testing

Related Terms: Employee Rights Drug testing of...  Read story

Making Sure Your Employees Stay Your Employees

Smart companies should be doing everything they can to keep the good employees they have.  Read story

Benchmark: The Effects of Workplace Violence

The results of a survey of 500 managers about the effects of threats and incidents of workplace violence.  Read story

Seven Great Salary Resources

A good introduction to salary surveys is the Salary Survey Guidebook, published this year by the American Compensation Association and the Americ...  Read story

How to Get Rich in America

Climb the ladder or start your own company: which is the surest path to financial security for you and your family?  Read story

The Best Time of Day to Get Work Done

Feel as if you spend all day on the phone? Join the club. A recent survey by the American Management Association found that the majority of small-company ...  Read story

The Complete Guide to E-mail

E-mail is--well, yes, it's your excuse for carrying a BlackBerry. But it's also the essential business tool. A complete guide to keeping your system...  Read story

And Whose Syringe Might This Be?

Why one company had to institute a drug policy and how they did it.  Read story

Facility Management

Facility management is the coordination of the physical workplace with the people and work of an organization. It is the integration of business administr...  Read story

What's Next: Stupid Productivity Tricks

Worried that employees are wasting time on the Web? Here's why you shouldn't crack down.  Read story

Bulletin Board

A collection of short pieces focusing on various aspects of technology, such as new products and services.  Read story

Small Businesses Are No Big Brother

Inc.com Poll: Small businesses are less likely to monitor their employees' computer activities.  Read story

Construction

Related Terms: Buying an Existing...  Read story

International

Survey: Answers to some questions about how companies are preparing for the European unification in 1992.  Read story

Background Checking Available on the Web

Employers know that background checking is an important part of the hiring process, yet few have the time to do extensive preemployment screenings. And, i...  Read story

Built for Innovation

Many companies view innovation as core parts of their missions. Here's how you can, too.  Read story

Regulation: Your Own FMLA Policy

Tips on how to comply with the Family and Medical Leave Act, as well as some publications on the topic.  Read story

CEO Notebook

CEOs from across the country share advice and questions on topics ranging from staffing to taking time off.  Read story

Why Some Companies Retrain Workers, and Others Lay Them Off

Until the 1990s, retraining ruled at companies like IBM. Big Blue, which promised lifetime employment to its workforce, moved its employees every few year...  Read story

Selected Resources for Customer Satisfaction and CRM

Books Customer Chemistry: How to Keep the Customers You Want - and Say "Good-Bye" to the Ones You Don't , by Susan Greco a...  Read story

Automated Storage and Retrieval Systems (AS/RS)

Related Terms: Inventory Control Syst...  Read story

Stand and Deliver

Summary of two Dale Carnegie workshops on sales presentations.  Read story

Dos And Don'ts For Using An Administrative Assistant

1. DON'T MAKE AN ADMINISTRATIVE ASSISTANT A MANAGER MINUS THE TITLE, cautions Richard Thornton, Blue Cross of Greater Philadelphia vice-president of huma...  Read story

The Inc. Network

Reader-to-reader advice.  Read story

Inventory

Related Terms: Read story

Employers Try New Rules to Promote E-Mail Etiquette

"CC" is fast becoming the most dangerous letter combination in the business world. Scott Stratten recalls the day the president of his company e-ma...  Read story

Employee Privacy

Related Terms: Downloading Issue ; Read story

Class Acts

Company owners are seeing to it that entrepreneurship is taught by the folks who practice it.  Read story

Fishing Off the Company Pier

They say you shouldn't date an employee. But maybe they're wrong.  Read story

Feedback from Everybody

An up-close look at a firm's use of 360-degree reviews in order to see if it's a silly fad or a smart management tool.  Read story

CEO's Notebook

CEOs give advice on: great interview questions; getting customer feedback; modifying an open-door policy; finding salary-surveys; resolving customer complain...  Read story

Developing the “Devoted” Customer

"Loyalty is probably the most misunderstood and under-utilized strategy and tactic in business," says Aldy Keene, co-founder of the Loyalty Research Cente...  Read story

Family and Medical Leave Act

Related Terms: Employee Benefits ; Read story

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