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Menlo Innovations: Rich Sheridan
Menlo Innovations practices extreme programming, which stipulates that all programmers work together in a wide-open space and everyone works in pairs—two people to a computer.
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Recent Articles about Ann Arbor
Report: Callers Hanging Up on Call Centers
More than a fifth of all callers hang up on customer service representatives before their problem is resolved, a new report shows. In an online sur... Read more
Creating a Company Vision
Do you have a vision of where your company will be in three years? In five? 10? Here’s a sure-fire way to get clear about the future you want. Read more
Advertising That Really Takes Off
Aloft in the New Mexico sky wafts a huge hot-air balloon -- not the standard, graceful teardrop, but a giant replica of Carmen Miranda, fruit salad coiffu... Read more
8 Steps to Creating a Great Vision
We all dream of what success might look like for our company. Take that dream to the next level by drafting a vision of the future. Here’s how to do it. View slideshow
In Search of Small Giants
Looking for companies that choose to be great instead of big. Read more
Making Your Exit
It's the most emotive topic you'll face while building your business, and probably the hardest to make. Read more
Operations: How Much Time at the Fax Machine?
A CEO explains how much time employees spend using the fax machine. Read more
The Coolest Small Company in America
Why are high-powered M.B.A.'s getting off the fast track to work for a $13-million food company in Ann Arbor? Read more
Elevator Pitch: ERT Systems
The safety tracker from ERT Systems helps firefighters keep track of one another. Will the company light a fire under investors? Read more
Inventory Liquidation Website Launched
Nov. 15, 2006 -- Ann Arbor-based SurplusTrack.com recently unveiled an online marketplace that allows businesses to remarket surplus inve... Read more
A Winning Pitch
A weekly look at the latest products and services designed to help you run a better business. Read more
The Best of Inc.
1. The Coolest Small Company in America (200... Read more
5 Reasons to Start a Business in Detroit
Despite the decline of its vital auto industry, Detroit aims to become a more diversified, sustainable economy for the 21st century. Here are five reasons wh... Read more
Reader Product Reviews
Inc. readers review products we've featured in The Goods Read more
Maker of FlightTrack Acquired by Expedia
Two-year-old start-up Mobiata's app has been one of the five bestselling travel apps for 18 months straight. Read more
8 Tips for Managing Staff Through Hard Times
Tips on keeping employees motivated despite cutbacks. Read more
Who Owns Your Web Site?
If you're not careful, someone else could end up owning your Web site . Be sure to address these issues early on: Who has the i... Read more
An Employee Newsletter with Zing
Company newsletter as a creative way of communicating internally. Read more
Are Your Employees Wasting Time?
Looking for an excuse to dump the company fax machine in favor of fax/modem software? Saving employee time may be the answer. At Roddy Temporary Se... Read more
IncQuery: In Search of the Dream Business
Advice on researching a "can't miss" idea, deciding whether to hire your first employee, and exploring various approaches to selling. Read more
Hot Tip: Competitive Hiring
In a tight labor market, it pays to consider where résumés come from. Consider a passing comment that came with a curriculu... Read more
8 Tips for Managing Staff Through Hard Times
Maintaining your culture—not to mention morale—can be a challenge in the face of layoffs. So how can a manager get the best out of his or her people? Her... View slideshow
Ask Ari Weinzweig: The co-founder of Zingerman's takes your questions
Got a question about customer service? Want to know how to grow your company without sacrificing your company's culture? Just want a great recipe? Ari We... Read more
The Small Giants Blog: Day Four
Recently I've come to appreciate how important names and labels can be. It's much easier to ignore a phenomenon if it has no name. I suspect that's one re... Read more
Geography is Destiny
Real estate as the ultimate competitive advantage. Read more
Archive: Book Smart
How a new inventory system helped Borders rise to the top of the stack. Read more
Inc Query: What Do Your Customers See?
Determining what numbers you should be tracking, and other pressing business matters. Read more
Ask Ari Weinzweig
Co-founder, Zingerman's Community of Businesses Read more
Staking a Claim on the Internet
This article focuses on early commerce explorers on the Internet, and tips for on-line marketing. Read more
5 Ways to Improve Quality
Whether you sell a product or a service, these five steps will help you ensure that you are constantly improving the way you do business--to the delight of y... Read more
Ask Inc.: Dividing the Corporate Pie
A pair of business partners grapple over who's entitled to what. Plus: Updating your business plan. Read more
Inc. 500 Interview: Arbor Networks on Security Threats
Internet security threats have evolved and are more sophisticated and businesses need better protection. Read more
Letter from the Editor: Growth Odyssey
How Zingerman's found a breakthrough strategy. Read more
Help For Socially Responsible Businesses
If you' re looking for capital for your socially responsible business, you' re in luck. A growing number of funds are providing financing for companies th... Read more
Korean War;
A LOT OF FORTUNE 500 COMPAnies are getting the jitters these days as Korean cargo ships unload automobiles, televisions, and other consumer goods at ports... Read more
Facebook May Be Popular, But Not Well-Liked
Privacy concerns, frequent design changes and aggressive advertising earn the social-networking giant low marks on a consumer survey. Read more
Hot Tip: Shipping Costs
Former teacher Scott Kunst started Old House Gardens, a catalog retailer of heirloom bulbs in Ann Arbor, Mich., six years ago. Like a lot of rookie busine... Read more
Cracks in the Melting Pot
Visa restrictions are keeping entrepreneurial immigrants away, and they're finding new opportunities overseas. Read more
Marketing: Informing Customers
A bakery owner tells how she uses loyal customers to spread the word about her company's gourmet breads. Read more
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