community
How to Handle Customer Complaints
With the Internet as the disgruntled customer's oyster, there are new rules for responding to rants and customer complaints. Read more
Ann Thomas
Recent Articles about Ann Thomas
The New Rules of Handling Customer Complaints
We've compiled eight expert tips for dealing with the toughest customers. Here's how it's done right. Read more
ADVERTISEMENT
FROM OUR PARTNERS
Select Services
- Forced to pay more?
- Salesforce costs up to 65% more than Microsoft Dynamics CRM. Compare.
- Collaborate in the cloud with Office, Exchange, SharePoint and Lync videoconferencing.
- Begin your free trial at Microsoft.com/office365
- Get on the same page
- Show and tell by sharing your screen instantly at join.me. Free.
- The secret to customer loyalty?
- Connecting personally. Find out how at PersonallyPB.com/smb.
